FAQs
- 1. I paid but did not receive license code. Why?
- 2. My license is invalid. What shall I do?
- 3. What should I do if I accidentally purchased the wrong product?
- 4. Am I entitled to a refund?
- 5. I bought one-year upgrade to AVC Pro, which program should I register with? Any Video Converter Free or Pro?
- 6. I need to register the program every time I want to use it. Why?
- 7. Can I use one license on multiple computers?
- 8. Can I get free updates?
- 9. Can Anvsoft software work on Windows 11?
- 10. The program didn't have language I want, can you update?
DVD Converting (for AVC Pro./AVC Ultimate)
1. Does AVC Pro./AVC Ultimate can convert copy protected DVD?
3. How to convert my DVD into one file, but not separated files?
4. How to convert DVD movies by chapter?
5. How to convert a DVD movie by title?
6. Can I merge some DVD movie titles on the source file pane?
7. Is there a way to disable the director’s commentary when converting a DVD?
8. How do I change the language to my preferred audio language?
9. Can I choose my preferred subtitles to convert a DVD movie?
10. Output video and audio are out of sync. Is there a fix?
11. Can Any Video Converter Pro/Ultimate support converting PAL DVD to NTSC formats?
12. Can Any Video Converter Pro/Ultimate burn DVD movie to a blank DVD?
13. Can Any Video Converter Pro/Ultimate convert Blu-ray Disc?
Video Editing
1.How to convert a certain segment of DVD or Video movie?
2. How to clip a DVD or Video movie?
3. How to crop DVD or Video movie?
4. How to merge several videos into one file?
5. Can I merge the clipped videos?
6. The program crashes when I try to convert merged videos. Any solution?
7. I try to trim a FLV video, but the output doesn’t show exactly as what I trimmed. Why?
Audio/Video Converting
1. The audio does not sync with moving video pictures perfectly. How to fix it?
2. Is sound normalization available?
3. Can I disable the audio in the video?
4. How to get better audio quality?
6. My output video is upside-down. Is there a fix?
7. I receive "Insert failed" message while trying to add a video. Any idea?
8. How to add video subtitles and choose audio tracks?
9. How to disable/turn off video subtitles?
10. I cannot convert the external subtitles into the output file. Why?
11. How to keep the output video’s frame size the same as input video?
12. The quality of output files is not very good. How can I improve it?
13. Can I remove the video codec from the output file name?
14. The output *.avi video playback is too fast in PowerPoint. Any solution?
15. I cannot load VOB files from the "Video_TS" folder of a standard DVD. Why?
16.The default frame size cannot meet my need. How to get my desired video frame size?
17. Can Any Video Converter convert audio files?
Video Downloading
1. The program failed to download videos, what can I do? (for V8)
2. Why was I asked to log in YouTube account?
3. There are different URLs in YouTube, which should I use?
Video to CD/DVD
1.Can I choose DVD Menu in Any Video Converter Free version?
2. Does the demo version of AVC have DVD Menu?
Video Recording
1. How to start and stop the recording function?
2. After recording, there is no audio in my PC? How can I fix it?
3. There is no output file saved after recording. How to fix it?
4. How can I find my recorded video?
5. My recorded video and the audio is out of sync, how to fix it?
Video Playing
1. How to play video with Any Video Convertr Free?
2. What should I do if I would like to convert the playing video?
3. What should I do if I would like to preview converting video in Play Video tab?
4. How to set the playing video topmost of the screen?
5. I would like to get some detailed information about the video currently playing. What shall I do?
Quick Links